1. I. Introduction and scope 
Centre for Management and Vocational Training EAD (CMVT EAD) declares its commitment to ensuring the accessibility of all its digital products and services, including the website https://cmvt-bg.org/, in accordance with the requirements of Accessibility Requirements for Products and Services Act (ARPSA), subordinate legislation, and international accessibility standards, including the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA.

This statement covers all publicly accessible sections of the website and services offered through it, with the aim of ensuring equal access to information and functionality for all users, including persons with disabilities.

2. Accessibility Principles
Centre for Management and Vocational Training EAD (CMVT EAD) accepts and is guided by the following basic principles:

1. Perceptibility: Providing content that can be perceived through various sensory channels (visual, auditory, etc.).
2. Functionality: Providing access to all functions through multiple interaction methods, including keyboard navigation.
3. Comprehensibility: Providing content and functions that are clear and easy to understand.
4. Stability: Ensuring technological compatibility that allows the use of current and future assistive technologies

3. Level of compliance
This website is partially compliant with WCAG 2.1, Level AA standards. In the case of partial compliance, all identified non-conformities are described in detail in Section IV.

4. Identified non-conformities and measures taken
4.1. Table of non-conformities

Element	Description of the problem	Reason for non-compliance	Corrective actions	Deadline for correction
Heading elements	Lack of consistent descending order	Template restriction by the platform	Monitoring for updates to the semantic structure of the template	31.12.2025
Hyperlink elements	The link relies solely on color contrast to be recognizable as such	Limited editing capability	Testing alternative methods for adding aria-label attribute	31.12.2025
Headings/links/ buttons	Low contrast	Corporate identity of the company	Agreement to change the shade of the main color on the website	31.12.2025

Note: The table describes only those requirements of the standard that are not covered, partially covered, or not applicable. Fully covered requirements of the standard are not described, in accordance with the requirements for completing the declaration of conformity.

4.2. Exempt content
Pursuant to Article 15 of the ARPSA, certain content is exempt from the requirements due to the excessive burden of adapting it. This includes:

• Old archived materials that are not actively used for administrative or communication purposes.
• Content generated by third parties over which Centre for Management and Vocational Training EAD (CMVT EAD) has no direct control.

4.3. Compatibility with browsers and assistive technologies
The website is designed to be compatible with the following most used assistive technologies:

• the latest version of Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari browsers;
• in combination with the latest version of NVDA 2025.1.2.

5. Preparation and methodology of the declaration
This statement has been prepared based on:

1. Self-assessment: Conducted by a team of internal experts using automated and manual accessibility audit tools.
2. Regular reviews: Regularly updating accessibility assessments whenever there is a significant change to the website.

6. Feedback and reports
Centre for Management and Vocational Training EAD (CMVT EAD) encourages its users to provide feedback on issues related to the accessibility of the website.

• Email: site.help@itrservices.eu
• Phone: 070070700*

*The end user (initiator) of the “0700” number pays the cost of the call according to their subscription plan.

Reports will be processed within one month of receipt, and a response will be prepared within the same period, containing a description of the actions and measures taken to remedy the accessibility violation and the deadline by which the specified accessibility violations will be remedied, or a reasoned refusal in cases where the request is deemed unfounded and unlawful.

Where the person submitting the report has provided an email address, the response shall be sent, signed with a qualified electronic signature certificate, and in other cases, on paper, to the address indicated in the report. Where an incorrect or non-existent address is provided, the information shall be deemed to have been received on the date of dispatch.

7. Dispute resolution procedure

If the response to your alert is unsatisfactory, you may contact the Chairperson of the State e-Government Agency through the SEGA office.

A complaint should be submitted in one of the following ways:

• to the SEGA registry at the following address: 6 Gen. Yosif V. Gurko Street, Sofia 1000;
• electronically to help@e-gov.bg (with the subject line: “Complaint regarding violation of website accessibility”);
• by post on paper to the address of the SEGA, 6 Gen. Yosif V. Gurko Street, Sofia 1000.

8. Date of publication and updates
Date of initial preparation of the declaration:

04.09.2025 г.

Date of annual update (review) of the declaration:

01.08.2026 г.

Date of update of the declaration after assessment and significant revision of the website or mobile application:

04.09.2025 г.

Centre for Management and Vocational Training EAD (CMVT EAD) strives to provide its users with a website that fully complies with the available accessibility standards. However, this is not always possible. If you encounter difficulties while using the website, or if some of the content is inaccessible or incomprehensible, please contact us.

User feedback, recommendations, and criticism are very important in helping us build an even more useful and accessible website together.

Centre for Management and Vocational Training EAD (CMVT EAD) is committed to ensuring a higher level of accessibility by removing any identified non-compliance with the accessibility requirements for published information.